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Reverse Logistics
Reverse Logistics
Reverse Logistics
Reverse logistics covers the movement of goods from the end customer back through the supply chain for return, repair, refurbishment, recycling, or disposal. Managing returns efficiently is critical for e-commerce businesses and retail chains, where return rates can exceed 20%. Marwest LLC provides managed reverse logistics from our US and Africa warehouse facilities.
Our Reverse Logistics Process
Return Receipt
Returned goods received and checked against return authorisation.
Inspection
Each item inspected and graded (resaleable, refurb, scrap).
Processing
Resaleable items restocked. Refurbishable items sent to repair. Damaged items disposed of per client instructions.
Credit Issuance
Inspection report sent to client for credit processing.
Reporting
Monthly returns analysis report shared with client.
What's Included
Fast Returns Processing
48-hour turnaround from return receipt to inspection report.
Analytics
Returns trend analysis to identify quality or fulfilment issues.
Sustainable Disposal
Responsible disposal and recycling for end-of-life goods.
Who Uses This Service
E-Commerce
Online retail with high return volumes.
Manufacturers
Product recall and warranty return management.
Retail
Retail returns consolidation and disposal.
Our Competitive Advantage
Worldwide Network
From China to the World
Marwest LLC operates from offices in Houston, Atlanta, Shandong, Namibia, South Africa, and Lomé — giving every shipment local expertise at origin and destination. Our agent network extends this coverage to 45+ countries, providing compliant customs clearance, inland distribution, and client support wherever your cargo travels.
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Get a competitive, no-obligation freight quote from our team within 4 business hours. We cover all cargo types, all origins, and all destinations.
